ProMerit

ProMerit is a Canadian Amazon management agency founded in 2015 by Dave St-Gelais and Jonathan Boulanger. Based in Lévis, Quebec, with offices in Montreal and Toronto, it runs brands' sales on Amazon in Canada, the United States and Europe, and is expanding to Walmart and Costco.

ProMerit works under two business models. In its Strategic Partnership, it buys the client's inventory upfront and then handles purchasing, storage, logistics, returns, advertising and sales from its Canadian warehouse, while the brand keeps control of its identity. The company states there are no commissions or monthly fees in this model. In Flexible Account Management, it manages the client's Amazon account for a monthly service fee and acts as an extension of the client's team using data-driven optimization. In the partnership model ProMerit invests in advertising, manages tax and duty compliance and produces content at its own expense.

• Marketing: listing optimization, SEO, copywriting, photography, graphic design, A+ pages, brand stores and advertising
• Protection: daily monitoring of content and distribution on Amazon
• Logistics: inventory management, packaging and storage compliance, shipping, taxes and multilingual customer service
• Markets: Amazon, plus Walmart and Costco, with international expertise
• Amazon programs: access to Amazon Canada Strategic Account Services Core, Retail Business Services and an Amazon Ads account executive

Case studies on the site include SamaN, Virox (PREempt and PREvail) and Timeless, which reports up to $500,000 in sales in a month during promotions. Other client logos shown are RMR, Wampole and JAMP Pharma. The team named on the site includes CEO Dave St-Gelais, VP of Sales Jonathan Boulanger, Director of Content and Advertising Mélanie Royer, Director of Operations Chafik Ait Ouali, Amazon account strategists Charles Larochelle and Scott Paré, and warehouse manager Anick Goupil.

According to its website, ProMerit reports a 36% sales increase in clients' first year, manages an annual advertising budget of 1.5 million dollars, and keeps an employee-to-client ratio of 1 to 2. It says it has tested its methods with its own capital across more than 50 categories and emphasises profitability, including controlled TACoS. It lists Amazon Ads Verified Partner, Amazon Service Provider Network and Amazon SAS Core status, along with Clutch and The Manifest recognition.