EcommOps

EcommOps is a supply chain and fulfillment company founded in 2019 and based in Shenzhen, China. It runs a Shenzhen fulfillment warehouse that ships orders directly to customers in more than 30 countries, mainly for direct-to-consumer ecommerce brands that source products from Chinese factories.

The company says it started as a supply chain business focused on simplifying fulfillment from Shenzhen, then set up its warehouse, signed early clients and built a network of factories across China. Its stated aim is to help DTC brands start and grow through order fulfillment, on-demand logistics consulting and educational content, with a focus on back-end operations. It advertises shipping in 5 to 8 days to the USA, UK and EU and about 7 to 12 days worldwide, with orders fulfilled within 24 hours. Onboarding follows an intake form, a call, a sales conversation, a quote, payment and implementation, and qualifying brands need roughly 30 to 35 orders per product per day or an upfront commitment of 500 units.

• Order fulfillment: direct-to-customer shipping from Shenzhen, plus Fulfillment By Merchant
• Factory relations: communicating with or managing suppliers, including sourcing, production runs and quality control with samples, photos and videos
• Inventory warehousing: receiving stock from Chinese suppliers and holding inventory to reduce bulk ordering
• Branding and customization: packaging, product customization and iteration, and branding consultation
• Crowdfunding fulfillment: a service line for campaign backers' orders
• Integrations: Shopify, WooCommerce, Amazon, BigCommerce and ClickFunnels, plus custom APIs

Testimonials on the site come from a lifestyle and fashion brand, a men's healthcare brand and a health and fitness brand, one of which describes reaching 1,000 orders per day, and Trustpilot and Clutch reviews are featured. The company is led by CEO Dayu Yang with co-founders Maria Sun and PC Yang, and its team is based in the Shenzhen warehouses.

According to its website, EcommOps has fulfilled more than $8 million in orders, supports over 10,000 SKUs, reports a defect rate below 0.1%, and has handled more than $250 million in retail sales value (self-reported). It also claims clients cut worldwide shipping costs by up to 50% and reach market one to three months faster.