Call Andy! Macintosh Consulting

Call Andy! Macintosh Consulting is a Boston-based Apple IT consultancy with a remote team serving clients locally, nationally and internationally. It supports small and mid-sized organizations that run primarily on Macs, covering managed IT, cybersecurity, networking, backup and mixed Apple and Windows environments.

The company reports more than 27 years of expertise and says it belongs to the Apple Consultants Network. Its approach is to review a client's technology as a whole, learn about the business and its goals, and then recommend solutions. The managed service, branded AndyCare!, is built around prevention, with monitoring meant to catch issues before they interrupt work. Plans are customized per client and billed monthly at predictable rates, and a Co-Managed IT option exists for businesses that keep an internal IT person.

• Managed IT: 24/7 monitoring, help desk, patching, Apple device management, cloud management and vendor coordination
• Mac support: macOS troubleshooting, planned OS updates, hardware support for MacBooks, iMacs and Mac minis, and Mac-to-PC data transfers
• Cybersecurity: 1Password management, 2FA and MFA, email filtering, malware removal, dark web monitoring, phishing simulations and endpoint security
• Networking: Wi-Fi setup, installations, upgrades and ongoing monitoring
• Backup and recovery: cloud backups, routine restore testing and data restoration
• Server and custom work: server and email server setup, A/V systems, FileMaker development and VoIP phones
• AI solutions: a dedicated service line alongside its Apple integration work

Its clients are organizations that work on Macs and need to meet compliance standards such as HIPAA, GDPR and PCI. Support is offered on-site through Apple Certified technicians for hardware repairs, network work and IT assessments, and remotely for real-time troubleshooting, configuration, installation and staff training.

New managed clients are onboarded in four steps: Discover, where the company assesses the setup and goals; Implement, where systems and security are configured; Support, for ongoing help; and Adapt, for continuous monitoring and fine-tuning. The company displays an Apple Tech Partner logo on its site.