XACT

XACT is a leading HR consulting and recruiting firm offering strategic talent acquisition, workforce planning, and organizational development solutions.

Their consultants combine deep industry research with modern sourcing technology to ensure optimal talent match, compliance, and employee retention. Clients highly praise their professional onboarding, direct communication, and capability in sourcing top-tier talent for niche roles.

Overview: XACT is a versatile service provider specializing in call center solutions, demonstrating expertise in HR outsourcing and workforce consulting. With predominantly positive feedback, XACT successfully helped a client save $1.8 million, exceeding the original goal of $1.3 million. While some minor issues were noted regarding call documentation and agent enthusiasm, the overall client experience was favorable, highlighting their effective project management and adaptability.