Inter Prompt Global ( IP Global)

Inter Prompt Global, operating as IP Global (IP Global247 Ltd), is an IT managed service provider and field engineering company founded in 2016 in Wrocław, Poland. It dispatches certified engineers to enterprise sites worldwide and runs managed IT, cloud and wireless services under contractual service levels.

The company states its mission as removing geography as a barrier to enterprise IT, acting as a single accountable partner without subcontractor chains or white-labelling. Engineers are background-checked and vendor-certified, then matched to the client's hardware and compliance needs before dispatch. A 24/7 network operations center in Wrocław supports live ticket tracking and audit trails. Requests follow four steps: submit, scope and quote, engineer dispatched, and resolved with a service report.

• IT Managed Services: infrastructure monitoring around the clock, patch management and cybersecurity
• Field Engineering: on-site break-fix, IMAC, rollouts and remote hands
• IT Professional Services: consulting, helpdesk outsourcing and staff augmentation
• Hardware Maintenance: multi-OEM third-party maintenance for Cisco, Dell and HPE, including end-of-life equipment
• Cloud Services: cloud management, hybrid and multi-cloud architecture, cloud security and data solutions
• Wireless Surveys: RF site surveys, Wi-Fi heat mapping and wireless network design

Case studies name Bridgestone and Firestone (network upgrades across more than 1,500 stores), Mastercard (multi-country end-user support under one SLA framework), Accenture (end-user support across 48 US states), Unilever, Boeing, GE Healthcare, Lilly (a 500,000 sq ft wireless survey completed in 12 days), RSM, and Nike, Reebok and Lacoste. Industries served include banking and finance, healthcare and life sciences, retail, telecommunications, manufacturing, logistics and the public sector.

IP Global reports engineers in more than 190 countries and 4,348 cities, over 10,000 certified engineers, 700-plus enterprise clients, 98 percent SLA adherence and a 2.4-hour average resolution time. SLA options include four-hour, eight-hour and next-business-day response. The company lists GDPR compliance and SIA accredited membership, technology partners including HPE Aruba Networking, Microsoft, Fortinet and Ekahau, and offices opened in Dubai, London and the USA in 2022.