Assistring LLC
AI-assisted customer support outsourcing firm with offices in New Hampshire, Hamburg and Karachi
Contact Information
About the Company
Assistring LLC is a business process outsourcing firm that runs customer support operations for other companies, mainly in hospitality, e-commerce and tech startups. Services include inbound sales support, helpdesk and technical support, email and live chat, overflow and round-the-clock coverage, and back-office tasks such as order handling and appointment scheduling.
The company says it builds its AI tooling in-house: EDITH for live call translation across more than 100 languages, SAGE for scoring every call against a client scorecard, Agent Assist for surfacing answers from client procedures during calls, and VOX Chat and VOX Voice AI agents, all paired with human-in-the-loop staffing. Its website lists locations in Stratham, New Hampshire, Hamburg and Karachi, and states compliance with PCI-DSS, HIPAA and GDPR.
Services & Specialties
Reviews
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